Customer story · Precision lab equipment
Xtractor Depot brought in Omni to clear inbox noise, surface decisions, and keep daily priorities moving, all from Telegram and Gmail.
A 10-year-old precision lab-equipment supplier serving demanding customers across regulated industries and advanced manufacturing. The founder did not need another chatbot. He needed a team to build and run a system that triages Gmail, prepares daily briefs, and routes approvals to his phone.
- 99%
- Drop in unread inbox backlog
- 22
- Unread emails left, from 7,000+
- 5
- Specialist agents, one shared playbook
- 27
- Days from kickoff to live